These Are The Robots That Are Invading Retail

David Marcotte, Senior Vice President of Kantar Consulting’s Market Insights, told BuzzFeed News that while AI is helping stores to cut costs, “there is little indication to date they will build additional sales.”

“The return on investment is still kind of iffy,” he said. It can be hard to determine if a sales bump is attributable to the AI or some other factor. “It’s not as clear cut.”

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